Butler & Stag
4.8★ weighted average from 822 Google + 234 Trustpilot
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Frequently asked questions
What does Butler & Stag do?
Butler & Stag is a national block and property management company based in Barnet, offering block management, lettings, sales.
Is Butler & Stag accredited?
Yes. Butler & Stag is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Butler & Stag operate?
Butler & Stag states on their website that they cover London & Home Counties (Bow, Shoreditch, Theydon Bois, Epping, Chingford, Buckhurst Hill, Chelmsford).
How do I make a complaint about Butler & Stag?
Submit a formal written complaint to Butler & Stag using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.