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Active · local · 3 yrs registered

BPM

Registered as BESPOKE PROPERTY MANAGEMENT (BPM) LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Local Resident portal Building insurance
2023
Established
At a glance
BPM is a local block & property management company based in London, trading 3 years (est. 2023). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It has no public Google or Trustpilot rating yet. They state coverage of London, Mayfair. Services include a leaseholder online portal and building insurance management. It accepts Right to Manage companies.
In their words
Premium block management for London's prestigious residential and commercial buildings, combining tailored expertise with a personal touch and proactive maintenance.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London, Mayfair
As stated on their website
Also found in searches for
London23
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMayfairMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England1
Waltham Cross
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint BPM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does BPM do?

BPM is a local block and property management company based in London, offering block management Additional services include a leaseholder portal and buildings insurance management.

Is BPM accredited?

Yes. BPM is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does BPM operate?

BPM states on their website that they cover London, Mayfair.

Does BPM have an online portal for leaseholders?

Yes. BPM offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does BPM arrange buildings insurance?

Yes. BPM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does BPM work with Right to Manage companies?

Yes. BPM is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about BPM?

Submit a formal written complaint to BPM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.