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Bold and Reeves

Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local Resident portal 24hr emergency Building insurance Section 20
2.3★
3 Google reviews
At a glance
Bold and Reeves is a local block & property management company based in London. It is a member of The Property Institute. It averages 2.3★ on Google (3 reviews). They state coverage of London and around London. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies.
In their words
Luxury property management company in London managing high-end residential homes and apartments. Also provides property management software solutions.
Google Business Profile
2.3★ (3)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London and around London
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England2
Waltham AbbeyWaltham Cross
North East1
Kingston Upon Thames

Before you appoint Bold and Reeves

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Bold and Reeves do?

Bold and Reeves is a local block and property management company based in London, offering block management Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Bold and Reeves accredited?

Yes. Bold and Reeves is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Bold and Reeves operate?

Bold and Reeves states on their website that they cover London and around London.

Does Bold and Reeves have an online portal for leaseholders?

Yes. Bold and Reeves offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Bold and Reeves provide 24-hour emergency cover?

Yes. Bold and Reeves states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Bold and Reeves arrange buildings insurance?

Yes. Bold and Reeves offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Bold and Reeves handle Section 20 major works?

Yes. Bold and Reeves handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Bold and Reeves work with Right to Manage companies?

Yes. Bold and Reeves is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Bold and Reeves?

Submit a formal written complaint to Bold and Reeves using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.