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Blue Crystal Property Management

Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local Section 20 Building safety
4.6★
41 Google reviews
At a glance
Blue Crystal Property Management is a local block & property management company based in London. It is a member of The Property Institute. It averages 4.6★ on Google (41 reviews). They state coverage of London boroughs including Brent, Camden, City of London, Ealing, Fulham, Hammersmith, Harrow, Hounslow, Lambeth, Richmond upon Thames, Kensington and Chelsea, Wandsworth, Westminster. Services include Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Award-winning London property management company providing block, estate and residential lettings services to leaseholders and landlords since 2016.
Google Business Profile
4.6★ (41)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London boroughs including Brent, Camden, City of London, Ealing, Fulham, Hammersmith, Harrow, Hounslow, Lambeth, Richmond upon Thames, Kensington and Chelsea, Wandsworth, Westminster
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England2
Waltham AbbeyWaltham Cross
North East1
Kingston Upon Thames

Before you appoint Blue Crystal Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Blue Crystal Property Management do?

Blue Crystal Property Management is a local block and property management company based in London, offering block management Additional services include Section 20 consultation.

Is Blue Crystal Property Management accredited?

Yes. Blue Crystal Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Blue Crystal Property Management operate?

Blue Crystal Property Management states on their website that they cover London boroughs including Brent, Camden, City of London, Ealing, Fulham, Hammersmith, Harrow, Hounslow, Lambeth, Richmond upon Thames, Kensington and Chelsea, Wandsworth, Westminster.

Does Blue Crystal Property Management handle Section 20 major works?

Yes. Blue Crystal Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Blue Crystal Property Management work with Right to Manage companies?

Yes. Blue Crystal Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Blue Crystal Property Management?

Submit a formal written complaint to Blue Crystal Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.