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Active · local · 13 yrs registered

Ash Ponsonby Management

Registered as ASH PONSONBY MANAGEMENT LTD · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
3.9★
36 Google reviews
2013
Established
At a glance
Ash Ponsonby Management is a local block & property management company based in London, trading 13 years (est. 2013). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.9★ on Google (36 reviews). They state coverage of London and UK.
In their words
Ash Ponsonby is a London-based estate agency offering residential sales, lettings, commercial services and block management.
Google
3.9★ (36)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Ash Ponsonby Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Ash Ponsonby Management do?

Ash Ponsonby Management is a local block and property management company based in London, offering block management.

Is Ash Ponsonby Management accredited?

Yes. Ash Ponsonby Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Ash Ponsonby Management operate?

Ash Ponsonby Management states on their website that they cover London and UK.

How do I make a complaint about Ash Ponsonby Management?

Submit a formal written complaint to Ash Ponsonby Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.