Active · local · 43 yrs registered

Ashley Milton

Registered as ASHLEY MILTON LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local Resident portal 24hr emergency Building insurance Section 20 Building safety
4.8★
192 Google reviews
1985
Established
At a glance
Ashley Milton is a local block & property management company based in London, est. 1985. At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.8★ on Google (192 reviews). They state coverage of Greater London. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management.
In their words
Independent London property agents since 1985 offering residential sales, lettings, and block management services primarily within Greater London.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Service terms

24/7
Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Ashley Milton

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Ashley Milton do?

Ashley Milton is a local block and property management company based in London, offering block management, lettings, sales Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Ashley Milton accredited?

Yes. Ashley Milton is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Ashley Milton operate?

Ashley Milton states on their website that they cover Greater London.

Does Ashley Milton have an online portal for leaseholders?

Yes. Ashley Milton offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Ashley Milton provide 24-hour emergency cover?

Yes. Ashley Milton states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Ashley Milton arrange buildings insurance?

Yes. Ashley Milton offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Ashley Milton handle Section 20 major works?

Yes. Ashley Milton handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Ashley Milton?

Submit a formal written complaint to Ashley Milton using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.