Active · local · 27 yrs registered

Andrew Louis Estate Agents

Registered as ANDREW LOUIS ESTATES MANAGEMENT LIMITED · Based in Liverpool · Ratings and company data last checked June 2026

✓ TPO registered Local Resident portal 24hr emergency

4.8★

163 Trustpilot reviews

1989

Established

At a glance

Andrew Louis Estate Agents is a local block & property management company based in Liverpool, est. 1989. At Companies House it files small company accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.8★ on Trustpilot from 163 reviews. They state coverage of Liverpool region. Services include 24-hour emergency cover and a leaseholder online portal.

In their words

Property management and estate agency serving Liverpool since 1989, offering block management, lettings, sales and property investment services.

Trustpilot

4.8★ (163)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Liverpool region

As stated on their website

Also found in searches for

North West1

Liverpool

Also operates in Scotland (Falkirk). Scottish property management works differently — for accredited Scottish factors, use our sister site.

Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Andrew Louis Estate Agents

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Andrew Louis Estate Agents do?

Andrew Louis Estate Agents is a local block and property management company based in Liverpool, offering block management, lettings, sales Additional services include 24-hour emergency cover and a leaseholder portal.

Is Andrew Louis Estate Agents accredited?

Yes. Andrew Louis Estate Agents is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Andrew Louis Estate Agents operate?

Andrew Louis Estate Agents states on their website that they cover Liverpool region.

Does Andrew Louis Estate Agents have an online portal for leaseholders?

Yes. Andrew Louis Estate Agents offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Andrew Louis Estate Agents provide 24-hour emergency cover?

Yes. Andrew Louis Estate Agents states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Andrew Louis Estate Agents?

Submit a formal written complaint to Andrew Louis Estate Agents using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.