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Active · local · 2 yrs trading

Altus PM

Registered as ALTUS ESTATES LTD · Based in London · Data last checked July 2026
✓ TPO registered Block specialist Local Resident portal Section 20 Building safety
3.2★
1 reviews
13,000
Units managed
1977
Established
At a glance
Altus PM is a local block management specialist based in London, managing around 13,000 units, trading 2 years (est. 1977). It is registered with The Property Ombudsman. It scores 3.2★ on Trustpilot from 1 reviews. It covers London. Services include a leaseholder online portal and Section 20 major works consultation.

3.2★ weighted average from Trustpilot

Trustpilot
3.2★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

London
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Frequently asked questions

What does Altus PM do?

Altus PM is a local block and property management company based in London, offering block management.

Is Altus PM accredited?

Yes. Altus PM is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Altus PM operate?

Altus PM states on their website that they cover London.

How many units does Altus PM manage?

Altus PM states on their website that they manage around 13,000 units.

Does Altus PM have an online portal for leaseholders?

Yes. Altus PM offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Altus PM handle Section 20 major works?

Yes. Altus PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Altus PM?

Submit a formal written complaint to Altus PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.