Akelius Residential
2.9★ weighted average from Trustpilot
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Frequently asked questions
What does Akelius Residential do?
Akelius Residential is a local block and property management company based in London, offering block management.
Is Akelius Residential accredited?
Yes. Akelius Residential is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Akelius Residential operate?
Akelius Residential states on their website that they cover London.
Does Akelius Residential have an online portal for leaseholders?
Yes. Akelius Residential offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about Akelius Residential?
Submit a formal written complaint to Akelius Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.