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Active · local · 28 yrs registered

Adelaide Jones

Registered as ADELAIDE JONES PROPERTY MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Local Building insurance
4.2★
5 Google reviews
1979
Established
At a glance
Adelaide Jones is a local block & property management company based in London, est. 1979. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.2★ on Google (5 reviews). They state coverage of London and the UK. Services include building insurance management. It accepts Right to Manage companies.
In their words
Independent RICS Chartered Surveyors providing valuations, building surveys, property management, and consultancy for residential and commercial clients across London and the UK.
Google Business Profile
4.2★ (5)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Adelaide Jones

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Adelaide Jones do?

Adelaide Jones is a local block and property management company based in London, offering block management, lettings, commercial Additional services include buildings insurance management.

Is Adelaide Jones accredited?

Yes. Adelaide Jones is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Adelaide Jones operate?

Adelaide Jones states on their website that they cover London and the UK.

Does Adelaide Jones arrange buildings insurance?

Yes. Adelaide Jones offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Adelaide Jones work with Right to Manage companies?

Yes. Adelaide Jones is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Adelaide Jones?

Submit a formal written complaint to Adelaide Jones using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.