Active · local · 26 yrs registered

Young & Gilling

Registered as YOUNG & GILLING LTD · Based in Cheltenham · Ratings and company data last checked June 2026

✓ TPO registered Local

3.7★

25 Google reviews

1834

Established

At a glance

Young & Gilling is a local block & property management company based in Cheltenham, est. 1834. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.7★ on Google (25 reviews). They state coverage of Cheltenham.

In their words

Cheltenham's oldest property professionals established in 1834, offering residential and commercial sales, lettings, and estate & block management services.

Google Business Profile

3.7★ (25)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Cheltenham

As stated on their website

Also found in searches for

South West1

Cheltenham

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Young & Gilling

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Young & Gilling do?

Young & Gilling is a local block and property management company based in Cheltenham, offering block management, lettings, sales.

Is Young & Gilling accredited?

Yes. Young & Gilling is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Young & Gilling operate?

Young & Gilling states on their website that they cover Cheltenham.

How do I make a complaint about Young & Gilling?

Submit a formal written complaint to Young & Gilling using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.