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Active · local · 6 yrs registered

XL @ Property

Registered as XL@ PROPERTY LIMITED · Based in Gravesend · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local
5.0★
15 Google reviews
1,500
Units (stated on website)
2020
Established
At a glance
XL @ Property is a local block management specialist based in Gravesend, which states it manages around 1,500 units, trading 6 years (est. 2020). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (15 reviews). They state coverage of Kent.
In their words
A Kent-based estate and block management company providing professional property management services with a hands-on approach and dedicated property managers.
Google Business Profile
5.0★ (15)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint XL @ Property

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does XL @ Property do?

XL @ Property is a local block and property management company based in Gravesend, offering block management, and states it manages around 1,500 units.

Is XL @ Property accredited?

Yes. XL @ Property is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does XL @ Property operate?

XL @ Property states on their website that they cover Kent.

How many units does XL @ Property manage?

XL @ Property states on their website that they manage around 1,500 units.

How do I make a complaint about XL @ Property?

Submit a formal written complaint to XL @ Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.