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Active · regional · 10 yrs registered

Virtus Property Management

Registered as VIRTUS PROPERTY MANAGEMENT LIMITED · Based in Bishop's Stortford · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Regional Building insurance Section 20 Building safety
4.4★
9 Google reviews
2016
Established
At a glance
Virtus Property Management is a regional block & property management company based in Bishop's Stortford, trading 10 years (est. 2016). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.4★ on Google (9 reviews). They state coverage of Hertfordshire and surrounding areas. Services include Section 20 major works consultation and building insurance management.
In their words
Local specialist property managing agent in Hertfordshire focused exclusively on block and property management with professional, dedicated service.
Google Business Profile
4.4★ (9)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Virtus Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Virtus Property Management do?

Virtus Property Management is a regional block and property management company based in Bishop's Stortford, offering block management Additional services include Section 20 consultation and buildings insurance management.

Is Virtus Property Management accredited?

Yes. Virtus Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Virtus Property Management operate?

Virtus Property Management states on their website that they cover Hertfordshire and surrounding areas.

Does Virtus Property Management arrange buildings insurance?

Yes. Virtus Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Virtus Property Management handle Section 20 major works?

Yes. Virtus Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Virtus Property Management?

Submit a formal written complaint to Virtus Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.