Twelvetrees Management Company
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Frequently asked questions
What does Twelvetrees Management Company do?
Twelvetrees Management Company is a local block and property management company based in Wells, offering block management.
Is Twelvetrees Management Company accredited?
Yes. Twelvetrees Management Company is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Twelvetrees Management Company operate?
Twelvetrees Management Company states on their website that they cover Bristol and Bath.
How many units does Twelvetrees Management Company manage?
Twelvetrees Management Company states on their website that they manage around 82 units.
Does Twelvetrees Management Company handle Section 20 major works?
Yes. Twelvetrees Management Company handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
What is the minimum block size Twelvetrees Management Company accepts?
Twelvetrees Management Company states a minimum block size of 3 units. Smaller developments may not be suitable for their service model.
How do I make a complaint about Twelvetrees Management Company?
Submit a formal written complaint to Twelvetrees Management Company using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.