Active · regional · 18 yrs registered

Tuffin & Co Property Management

Registered as TUFFIN & CO. PROPERTY MANAGEMENT LIMITED · Based in Plymouth · Ratings and company data last checked June 2026
✓ TPI member ✓ RICS regulated Right to Manage Regional
2.6★
10 Google reviews
1984
Established
At a glance
Tuffin & Co Property Management is a regional block & property management company based in Plymouth, est. 1984. At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is a member of The Property Institute. It averages 2.6★ on Google (10 reviews). They state coverage of Plymouth and surrounding areas. It accepts Right to Manage companies.
In their words
Independent property management company in Plymouth offering residential lettings and block management services since 1984, serving landlords, leaseholders, and resident associations.

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Plymouth and surrounding areas
As stated on their website
Also found in searches for
South West1

Services

Lettings

Before you appoint Tuffin & Co Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Tuffin & Co Property Management do?

Tuffin & Co Property Management is a regional block and property management company based in Plymouth, offering lettings.

Is Tuffin & Co Property Management accredited?

Yes. Tuffin & Co Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Tuffin & Co Property Management operate?

Tuffin & Co Property Management states on their website that they cover Plymouth and surrounding areas.

Does Tuffin & Co Property Management work with Right to Manage companies?

Yes. Tuffin & Co Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Tuffin & Co Property Management?

Submit a formal written complaint to Tuffin & Co Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.