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Trinity Factoring Services

Based in Edinburgh · Ratings and company data last checked June 2026
✓ TPI member Local 24hr emergency Building insurance
2.5★
19 Trustpilot reviews
10,000
Units (stated on website)
At a glance
Trinity Factoring Services is a local block management specialist based in Edinburgh, which states it manages around 10,000 units. It is a member of The Property Institute. It scores 2.5★ on Trustpilot from 19 reviews. They state coverage of Edinburgh, Aberdeen and around Scotland. Services include 24-hour emergency cover and building insurance management.
In their words
Leading Scottish property management and factoring firm managing over 10,000 properties around Scotland, offering residential lettings, block factoring, and insurance services.
Trustpilot
2.5★ (19)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

Edinburgh, Aberdeen and around Scotland
As stated on their website
Also operates in Scotland (Aberdeen, Aberdeenshire, Ayr, Cumbernauld, Dundee, Dunfermline, Edinburgh, Falkirk, Glasgow, Hamilton, Inverness, Kilmarnock, Kirkcaldy, Livingston, Montrose, Musselburgh, Paisley, Stirling). Scottish property management works differently — for accredited Scottish factors, use our sister site.
Compare Scottish factors at comparefactors.co.uk →

Services

LettingsSalesCommercial

Before you appoint Trinity Factoring Services

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Trinity Factoring Services do?

Trinity Factoring Services is a local block and property management company based in Edinburgh, offering lettings, sales, commercial, and states it manages around 10,000 units Additional services include 24-hour emergency cover and buildings insurance management.

Is Trinity Factoring Services accredited?

Yes. Trinity Factoring Services is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Trinity Factoring Services operate?

Trinity Factoring Services states on their website that they cover Edinburgh, Aberdeen and around Scotland.

How many units does Trinity Factoring Services manage?

Trinity Factoring Services states on their website that they manage around 10,000 units.

Does Trinity Factoring Services provide 24-hour emergency cover?

Yes. Trinity Factoring Services states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Trinity Factoring Services arrange buildings insurance?

Yes. Trinity Factoring Services offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Trinity Factoring Services?

Submit a formal written complaint to Trinity Factoring Services using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.