Home›Ipswich›The Letting Department
Active · local · 7 yrs registered

The Letting Department

Registered as The Letting Department Limited · Based in Ipswich · Ratings and company data last checked June 2026
✓ TPO registered Local Building insurance
2019
Established
At a glance
The Letting Department is a local block & property management company based in Ipswich, trading 7 years (est. 2019). At Companies House it files micro entity accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of Suffolk and North Essex. Services include building insurance management.
In their words
Residential letting agents in Suffolk and North Essex specialising in country and village rental properties, with over 30 years' local experience serving landlords and managing blocks.

Considering The Letting Department? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettings

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint The Letting Department

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does The Letting Department do?

The Letting Department is a local block and property management company based in Ipswich, offering block management, lettings Additional services include buildings insurance management.

Is The Letting Department accredited?

Yes. The Letting Department is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does The Letting Department operate?

The Letting Department states on their website that they cover Suffolk and North Essex.

Does The Letting Department arrange buildings insurance?

Yes. The Letting Department offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about The Letting Department?

Submit a formal written complaint to The Letting Department using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.