The Letting Department
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Frequently asked questions
What does The Letting Department do?
The Letting Department is a local block and property management company based in Ipswich, offering block management, lettings.
Is The Letting Department accredited?
Yes. The Letting Department is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does The Letting Department operate?
The Letting Department states on their website that they cover Suffolk and North Essex.
How do I make a complaint about The Letting Department?
Submit a formal written complaint to The Letting Department using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.