Cloud Student Homes
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Frequently asked questions
What does Cloud Student Homes do?
Cloud Student Homes is a local block and property management company based in Salisbury, offering block management.
Is Cloud Student Homes accredited?
Yes. Cloud Student Homes is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Cloud Student Homes operate?
Cloud Student Homes operates across the South West.
How do I make a complaint about Cloud Student Homes?
Submit a formal written complaint to Cloud Student Homes using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.