Active · local · 23 yrs trading

Tersons

Registered as CILEC LIMITED · Based in Dover · Data last checked August 2026

✓ TPO registered Local 24hr emergency

2003

Established

At a glance

Tersons is a local block & property management company based in Dover, trading 23 years (est. 2003). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers East Kent: Dover, Deal, Canterbury, Folkestone, Ashford and surrounding areas. Services include 24-hour emergency cover.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗

–

The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

East Kent: Dover, Deal, Canterbury, Folkestone, Ashford and surrounding areas

As stated on their website

Also found in searches for

South East1

Dover

Services

Block ManagementLettings

Service terms

24 hours

Emergency response

24 hours

Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Tersons do?

Tersons is a local block and property management company based in Dover, offering block management, lettings.

Is Tersons accredited?

Yes. Tersons is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Tersons operate?

Tersons states on their website that they cover East Kent: Dover, Deal, Canterbury, Folkestone, Ashford and surrounding areas.

Does Tersons provide 24-hour emergency cover?

Yes. Tersons states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Tersons?

Submit a formal written complaint to Tersons using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.