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Surbiton Block Management

Registered as SURBITON BLOCK MANAGEMENT LIMITED · Based in Surbiton · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local Resident portal 24hr emergency Building safety

5.0★

1 Google reviews

At a glance

Surbiton Block Management is a local block & property management company based in Surbiton, est. 2026. At Companies House it lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (1 reviews). They state coverage of Surbiton, Kingston upon Thames, Esher, Epsom, Weybridge, Woking and wider Surrey area. Services include 24-hour emergency cover and a leaseholder online portal.

In their words

Independent block management serving Surbiton, Kingston and Surrey with dedicated personal contact, monthly site visits and transparent property portal access.

Google Business Profile

5.0★ (1)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Surbiton, Kingston upon Thames, Esher, Epsom, Weybridge, Woking and wider Surrey area

As stated on their website

Also found in searches for

London4

Caterham Caterham On The Hill Staines Surbiton

South East17

Camberley Dorking East Horsley Epsom Esher Farnham Frimley Godalming Guildford Leatherhead Reigate Sandhurst Westerham Weybridge Windlesham Woking Wokingham

North East1

Kingston Upon Thames

Other4

Chessington Cranleigh Redhill Sunbury-on-Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A, Freehold/Open Space, Commonhold Mgmt

Service terms

24/7 emergency response

Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Surbiton Block Management

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Surbiton Block Management do?

Surbiton Block Management is a local block and property management company based in Surbiton, offering block management Additional services include 24-hour emergency cover and a leaseholder portal.

Is Surbiton Block Management accredited?

Yes. Surbiton Block Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Surbiton Block Management operate?

Surbiton Block Management states on their website that they cover Surbiton, Kingston upon Thames, Esher, Epsom, Weybridge, Woking and wider Surrey area.

Does Surbiton Block Management have an online portal for leaseholders?

Yes. Surbiton Block Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Surbiton Block Management provide 24-hour emergency cover?

Yes. Surbiton Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Surbiton Block Management?

Submit a formal written complaint to Surbiton Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.