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Active · local · 18 yrs registered

Martin & Co (Stoke on Trent)

Registered as HOO BROOK LTD · Based in Stoke-on-Trent · Ratings and company data last checked June 2026
✓ TPO registered Local
4.3★
307 Google reviews
2008
Established
At a glance
Martin & Co (Stoke on Trent) is a local block & property management company based in Stoke-on-Trent, trading 18 years (est. 2008). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.3★ on Google (307 reviews). It operates in the West Midlands.
In their words
Estate agents and letting agents in the UK you can trust. Discover properties for sale, rent in the UK, and find your dream home with our help.
Google Business Profile
4.3★ (307)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Martin & Co (Stoke on Trent) has a presence in 1 area.
West Midlands1
Stoke-on-Trent

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Martin & Co (Stoke on Trent)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Martin & Co (Stoke on Trent) do?

Martin & Co (Stoke on Trent) is a local block and property management company based in Stoke-on-Trent, offering block management, lettings, sales.

Is Martin & Co (Stoke on Trent) accredited?

Yes. Martin & Co (Stoke on Trent) is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Martin & Co (Stoke on Trent) operate?

Martin & Co (Stoke on Trent) operates across the West Midlands.

How do I make a complaint about Martin & Co (Stoke on Trent)?

Submit a formal written complaint to Martin & Co (Stoke on Trent) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.