Home›Rugeley›Castle Estates (Property Management Services)
Active · local · 15 yrs registered

Castle Estates (Property Management Services)

Registered as CASTLE ESTATES (PROPERTY MANAGEMENT SERVICES) LTD · Based in Rugeley · Ratings and company data last checked June 2026
✓ TPO registered Local
3.4★
69 Google reviews
2011
Established
At a glance
Castle Estates (Property Management Services) is a local block & property management company based in Rugeley, trading 15 years (est. 2011). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.4★ on Google (69 reviews). They state coverage of Staffordshire. They publish a percentage fee model of 10% on their website.
In their words
Property lettings and management company offering residential rental services and full management for landlords in Staffordshire.
Google Business Profile
3.4★ (69)

Considering Castle Estates (Property Management Services)? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Staffordshire
As stated on their website
Also found in searches for
West Midlands8
Burton upon TrentBurton-On-TrentCannockLichfieldRugeleyStaffordStoke-on-TrentTamworth

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Percentage of service charge
Fee structure
10%
Management fee

As stated on their website — not independently verified. How we collect this data.

Before you appoint Castle Estates (Property Management Services)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Castle Estates (Property Management Services) do?

Castle Estates (Property Management Services) is a local block and property management company based in Rugeley, offering block management, lettings.

Is Castle Estates (Property Management Services) accredited?

Yes. Castle Estates (Property Management Services) is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Castle Estates (Property Management Services) operate?

Castle Estates (Property Management Services) states on their website that they cover Staffordshire.

How much does Castle Estates (Property Management Services) charge for block management?

Castle Estates (Property Management Services) states a management fee of 10% on their website. Fees typically cover day-to-day management; major works, insurance, and company secretarial services may be charged separately.

How do I make a complaint about Castle Estates (Property Management Services)?

Submit a formal written complaint to Castle Estates (Property Management Services) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.