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Active · local · 20 yrs registered

Southernbrook

Registered as SOUTHDOWNS LETTING AND MANAGEMENT LIMITED · Based in Gosport · Ratings and company data last checked June 2026
✓ TPO registered Local
3.9★
24 Trustpilot reviews
2006
Established
At a glance
Southernbrook is a local block & property management company based in Gosport, trading 20 years (est. 2006). At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 3.9★ on Trustpilot from 24 reviews. They state coverage of Sussex, Surrey, Hampshire and Berkshire.
In their words
Independent letting agent and estate management company serving Sussex, Surrey, Hampshire and Berkshire. Specialist in residential lettings and block/estate management.
Trustpilot
3.9★ (24)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Southernbrook

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Southernbrook do?

Southernbrook is a local block and property management company based in Gosport, offering block management, lettings, commercial.

Is Southernbrook accredited?

Yes. Southernbrook is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Southernbrook operate?

Southernbrook states on their website that they cover Sussex, Surrey, Hampshire and Berkshire.

How do I make a complaint about Southernbrook?

Submit a formal written complaint to Southernbrook using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.