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Active · national · 17 yrs registered

Southdown Estates

Registered as KMJ PROPERTY (TUNBRIDGE WELLS) LIMITED · Based in Tunbridge Wells · Ratings and company data last checked June 2026
⚠ This company has an overdue confirmation statement at Companies House. Source: Companies House (data checked June 2026).
✓ TPO registered National Resident portal Building insurance Section 20
4.2★
13 Google reviews
2009
Established
At a glance
Southdown Estates is a national block & property management company based in Tunbridge Wells, trading 17 years (est. 2009). At Companies House it files micro entity accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.2★ on Google (13 reviews). They state coverage of East Sussex. Services include a leaseholder online portal, Section 20 major works consultation and building insurance management.
In their words
Bespoke block and estate management company serving East Sussex with service charge collection, compliance, maintenance and project management.
Google Business Profile
4.2★ (13)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Southdown Estates

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Southdown Estates do?

Southdown Estates is a national block and property management company based in Tunbridge Wells, offering block management Additional services include a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Southdown Estates accredited?

Yes. Southdown Estates is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Southdown Estates operate?

Southdown Estates states on their website that they cover East Sussex.

Does Southdown Estates have an online portal for leaseholders?

Yes. Southdown Estates offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Southdown Estates arrange buildings insurance?

Yes. Southdown Estates offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Southdown Estates handle Section 20 major works?

Yes. Southdown Estates handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Southdown Estates?

Submit a formal written complaint to Southdown Estates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.