Smith Waters
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Frequently asked questions
What does Smith Waters do?
Smith Waters is a local block and property management company based in Solihull, offering block management.
Is Smith Waters accredited?
Yes. Smith Waters is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Smith Waters operate?
Smith Waters operates across the West Midlands.
How do I make a complaint about Smith Waters?
Submit a formal written complaint to Smith Waters using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.