Home›Solihull›Smith Waters
Active · local · 56 yrs registered

Smith Waters

Registered as E H SMITH HOLDINGS LTD · Based in Solihull · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local
1970
Established
At a glance
Smith Waters is a local block & property management company based in Solihull, trading 56 years (est. 1970). At Companies House it files larger company (full accounts) accounts, lists 9 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. It operates in the West Midlands.
In their words
Smith Waters are specialists in residential block management having been established for over 35 years. We are proud to be members of RICS and to have achieved ARMA-Q accreditation from ARMA.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Smith Waters has a presence in 1 area.
West Midlands1
Solihull

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Smith Waters

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Smith Waters do?

Smith Waters is a local block and property management company based in Solihull, offering block management.

Is Smith Waters accredited?

Yes. Smith Waters is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Smith Waters operate?

Smith Waters operates across the West Midlands.

How do I make a complaint about Smith Waters?

Submit a formal written complaint to Smith Waters using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.