Smart Estate Agent
3.9★ weighted average from 85 Google + 551 Trustpilot
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Frequently asked questions
What does Smart Estate Agent do?
Smart Estate Agent is a national block and property management company based in Exeter, offering block management, lettings, sales, commercial.
Is Smart Estate Agent accredited?
Yes. Smart Estate Agent is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Smart Estate Agent operate?
Smart Estate Agent states on their website that they cover Devon and Cornwall.
Does Smart Estate Agent work with Right to Manage companies?
Yes. Smart Estate Agent is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Smart Estate Agent manage smaller blocks of flats?
Yes. Smart Estate Agent is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Smart Estate Agent?
Submit a formal written complaint to Smart Estate Agent using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.