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Active · local · 11 yrs registered

Sillars Investments, Lettings & Management

Registered as SILLARS PROPERTIES LIMITED · Based in Darlington · Ratings and company data last checked June 2026
✓ TPO registered Local
2.4★
29 Trustpilot reviews
2012
Established
At a glance
Sillars Investments, Lettings & Management is a local block & property management company based in Darlington, est. 2012. At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.4★ on Trustpilot from 29 reviews. They state coverage of Darlington, Teeside, Durham, Tyne & Wear and North East of England.
In their words
Independent investment, lettings and property management company serving the North East, specialising in buy-to-let property sourcing, sales and tenancy management.
Trustpilot
2.4★ (29)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Darlington, Teeside, Durham, Tyne & Wear and North East of England
As stated on their website
Also found in searches for
East of England7
CambridgeChelmsfordColchesterIpswichNorwichPeterboroughSouthend-on-Sea
North East10
DarlingtonDurhamGatesheadHartlepoolMiddlesbroughNewcastleNewcastle Upon TyneStockton-on-TeesSunderlandWashington

Services

Block ManagementLettingsSalesHmo

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Lettings, Residential Property Buying Companies, Residential Leasehold Management - Option A

Before you appoint Sillars Investments, Lettings & Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Sillars Investments, Lettings & Management do?

Sillars Investments, Lettings & Management is a local block and property management company based in Darlington, offering block management, lettings, sales, hmo.

Is Sillars Investments, Lettings & Management accredited?

Yes. Sillars Investments, Lettings & Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Sillars Investments, Lettings & Management operate?

Sillars Investments, Lettings & Management states on their website that they cover Darlington, Teeside, Durham, Tyne & Wear and North East of England.

How do I make a complaint about Sillars Investments, Lettings & Management?

Submit a formal written complaint to Sillars Investments, Lettings & Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.