Active · local · 23 yrs registered

Shropshire Facilities Management

Registered as The Chestnuts (Wellington) Management Company Limited · Based in Shrewsbury · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local

2003

Established

At a glance

Shropshire Facilities Management is a local block & property management company based in Shrewsbury, trading 23 years (est. 2003). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of Shropshire.

In their words

Property management and consultancy specialising in leasehold developments and communities in Shropshire, offering maintenance, ground rent collection, and service charge services.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Shropshire

As stated on their website

Also found in searches for

West Midlands2

Shrewsbury Telford

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Shropshire Facilities Management

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Shropshire Facilities Management do?

Shropshire Facilities Management is a local block and property management company based in Shrewsbury, offering block management.

Is Shropshire Facilities Management accredited?

Yes. Shropshire Facilities Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Shropshire Facilities Management operate?

Shropshire Facilities Management states on their website that they cover Shropshire.

How do I make a complaint about Shropshire Facilities Management?

Submit a formal written complaint to Shropshire Facilities Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.