Active · regional

Sensible Property Management (Eastbourne)

Based in Eastbourne · Ratings and company data last checked June 2026

✓ TPI member Right to Manage Smaller blocks Block specialist Regional Building insurance Section 20 Building safety

4.5★

33 Google reviews

600

Units (stated on website)

Branches

At a glance

Sensible Property Management (Eastbourne) is a regional block management specialist based in Eastbourne, which states it manages around 600 units. It is a member of The Property Institute. It averages 4.5★ on Google across 3 branches (33 reviews). They state coverage of Eastbourne, Bexhill-on-Sea, Hailsham, Pevensey Bay and St Leonards-on-Sea. Services include Section 20 major works consultation and building insurance management. It accepts Right to Manage companies and smaller blocks.

In their words

Specialist freehold block management company serving East Sussex with 24 years' experience managing residential blocks and multi-property estates.

Google

4.5★ (33)

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Accreditation & credentials

–

The Property Ombudsman (TPO)

Not found in the TPO Block & Estate Management register.

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

✓

Smaller blocks

Willing to consider smaller developments.

Geographic coverage

Eastbourne, Bexhill-on-Sea, Hailsham, Pevensey Bay and St Leonards-on-Sea

As stated on their website

Also found in searches for

South East4

Bexhill-On-Sea Eastbourne Hailsham Hastings

Other1

Bexhill-on-sea

Before you appoint Sensible Property Management (Eastbourne)

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Sensible Property Management (Eastbourne) do?

Sensible Property Management (Eastbourne) is a regional block and property management company based in Eastbourne, offering block management, and states it manages around 600 units Additional services include Section 20 consultation and buildings insurance management.

Is Sensible Property Management (Eastbourne) accredited?

Yes. Sensible Property Management (Eastbourne) is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Sensible Property Management (Eastbourne) operate?

Sensible Property Management (Eastbourne) states on their website that they cover Eastbourne, Bexhill-on-Sea, Hailsham, Pevensey Bay and St Leonards-on-Sea.

How many units does Sensible Property Management (Eastbourne) manage?

Sensible Property Management (Eastbourne) states on their website that they manage around 600 units.

Does Sensible Property Management (Eastbourne) arrange buildings insurance?

Yes. Sensible Property Management (Eastbourne) offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Sensible Property Management (Eastbourne) handle Section 20 major works?

Yes. Sensible Property Management (Eastbourne) handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

What is the minimum block size Sensible Property Management (Eastbourne) accepts?

Sensible Property Management (Eastbourne) states a minimum block size of 3 units. Smaller developments may not be suitable for their service model.

Does Sensible Property Management (Eastbourne) work with Right to Manage companies?

Yes. Sensible Property Management (Eastbourne) is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Sensible Property Management (Eastbourne) manage smaller blocks of flats?

Yes. Sensible Property Management (Eastbourne) is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Sensible Property Management (Eastbourne)?

Submit a formal written complaint to Sensible Property Management (Eastbourne) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.