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Active · local · 12 yrs registered

Scott & Stapleton

Registered as Scott & Stapleton (Lettings) Ltd · Based in Leigh-on-Sea · Ratings and company data last checked June 2026
✓ TPO registered Local Section 20
2.6★
4 Trustpilot reviews
1988
Established
At a glance
Scott & Stapleton is a local block & property management company based in Leigh-on-Sea, est. 1988. At Companies House it files micro entity accounts, lists 2 directors and has 1 late filing at Companies House. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.6★ on Trustpilot from 4 reviews. They state coverage of Leigh-on-Sea and surrounding area. Services include Section 20 major works consultation.
In their words
Multi-service property firm offering sales, lettings, and block management services in Leigh-on-Sea and surrounding areas.
Trustpilot
2.6★ (4)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Leigh-on-Sea and surrounding area
As stated on their website
Also found in searches for
Other1
Leigh-on-Sea

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Scott & Stapleton

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Scott & Stapleton do?

Scott & Stapleton is a local block and property management company based in Leigh-on-Sea, offering block management, lettings, sales Additional services include Section 20 consultation.

Is Scott & Stapleton accredited?

Yes. Scott & Stapleton is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Scott & Stapleton operate?

Scott & Stapleton states on their website that they cover Leigh-on-Sea and surrounding area.

Does Scott & Stapleton handle Section 20 major works?

Yes. Scott & Stapleton handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Scott & Stapleton?

Submit a formal written complaint to Scott & Stapleton using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.