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Roxburgh Block Management

Based in Sunderland · Data last checked July 2026
✓ TPI member Right to Manage National Resident portal Building safety
4.5★
9 reviews
At a glance
Roxburgh Block Management is a national block & property management company based in Sunderland. It is a member of The Property Institute. Customers rate it 5.0★ on Google (5 reviews) and 3.8★ on Trustpilot (4). It covers Sunderland and the North East. Services include a leaseholder online portal. It accepts Right to Manage companies.

4.5★ weighted average from 5 Google + 4 Trustpilot

Google Business Profile
5.0★ (5)
Trustpilot
3.8★ (4)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Sunderland and the North East
As stated on their website
Also found in searches for
North East1
Sunderland

Frequently asked questions

What does Roxburgh Block Management do?

Roxburgh Block Management is a national block and property management company based in Sunderland, offering block management.

Is Roxburgh Block Management accredited?

Yes. Roxburgh Block Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Roxburgh Block Management operate?

Roxburgh Block Management states on their website that they cover Sunderland and the North East.

Does Roxburgh Block Management have an online portal for leaseholders?

Yes. Roxburgh Block Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Roxburgh Block Management work with Right to Manage companies?

Yes. Roxburgh Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Roxburgh Block Management?

Submit a formal written complaint to Roxburgh Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.