Rory Mack Associates
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Frequently asked questions
What does Rory Mack Associates do?
Rory Mack Associates is a national block and property management company based in England and Wales, offering block management, lettings, commercial.
Is Rory Mack Associates accredited?
Yes. Rory Mack Associates is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Rory Mack Associates operate?
Rory Mack Associates states on their website that they cover Staffordshire, Stoke-on-Trent, Newcastle-under-Lyme, and wider Midlands including Cheshire and Shropshire.
How do I make a complaint about Rory Mack Associates?
Submit a formal written complaint to Rory Mack Associates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.