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Active · regional · 31 yrs trading

Roberts

Registered as Roberts Residential Limited · Based in Bournemouth · Data last checked August 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional Section 20
1995
Established
At a glance
Roberts is a regional block & property management company based in Bournemouth, trading 31 years (est. 1995). It is registered with The Property Ombudsman and a member of The Property Institute. It has no public Google or Trustpilot rating yet. It covers Bournemouth, Poole, Dorset and South of UK. Services include Section 20 major works consultation. It accepts Right to Manage companies and smaller blocks.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Bournemouth, Poole, Dorset and South of UK
As stated on their website
Also found in searches for
South West2
BournemouthPoole

Services

Block ManagementLettingsSales

Frequently asked questions

What does Roberts do?

Roberts is a regional block and property management company based in Bournemouth, offering block management, lettings, sales.

Is Roberts accredited?

Yes. Roberts is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Roberts operate?

Roberts states on their website that they cover Bournemouth, Poole, Dorset and South of UK.

Does Roberts handle Section 20 major works?

Yes. Roberts handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Roberts work with Right to Manage companies?

Yes. Roberts is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Roberts manage smaller blocks of flats?

Yes. Roberts is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Roberts?

Submit a formal written complaint to Roberts using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.