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Active · regional · 6 yrs trading

Retriever Property Management

Registered as RETRIEVER PROPERTY MANAGEMENT LIMITED · Based in Freshwater · Data last checked August 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Regional 24hr emergency Building insurance
122
Units managed
2021
Established
At a glance
Retriever Property Management is a regional block management specialist based in Freshwater, managing around 122 units, trading 6 years (est. 2021). It is registered with The Property Ombudsman and a member of The Property Institute. It has no public Google or Trustpilot rating yet. It covers Isle of Wight and South Coast. Services include 24-hour emergency cover and building insurance management. They state a fixed fee structure on their website. It accepts Right to Manage companies and smaller blocks.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Isle of Wight and South Coast
As stated on their website
Also found in searches for
South East1
Freshwater

Services

Block Management

Service terms

Fixed fee
Fee structure
Annually
Billing frequency
24 hours
Emergency response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Retriever Property Management do?

Retriever Property Management is a regional block and property management company based in Freshwater, offering block management.

Is Retriever Property Management accredited?

Yes. Retriever Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Retriever Property Management operate?

Retriever Property Management states on their website that they cover Isle of Wight and South Coast.

How many units does Retriever Property Management manage?

Retriever Property Management states on their website that they manage around 122 units.

Does Retriever Property Management provide 24-hour emergency cover?

Yes. Retriever Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Retriever Property Management arrange buildings insurance?

Yes. Retriever Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How does Retriever Property Management charge for block management?

Retriever Property Management uses a fixed annual fee. Contact them directly for a quote tailored to your development.

What is the minimum block size Retriever Property Management accepts?

Retriever Property Management states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

Does Retriever Property Management work with Right to Manage companies?

Yes. Retriever Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Retriever Property Management manage smaller blocks of flats?

Yes. Retriever Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Retriever Property Management?

Submit a formal written complaint to Retriever Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.