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Active · local · 55 yrs trading

Retirement Villages Group

Registered as RETIREMENT SERVICES LIMITED · Based in Sheffield · Data last checked July 2026
✓ TPO registered Local 24hr emergency
3.2★
1 reviews
1981
Established
At a glance
Retirement Villages Group is a local block & property management company based in Sheffield, trading 55 years (est. 1981). It is registered with The Property Ombudsman. It scores 3.2★ on Trustpilot from 1 reviews. It covers 16 UK locations across multiple regions. Services include 24-hour emergency cover.

3.2★ weighted average from Trustpilot

Trustpilot
3.2★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

16 UK locations across multiple regions
As stated on their website
Also found in searches for
Yorkshire and The Humber1
Sheffield

Services

Block ManagementSales

Frequently asked questions

What does Retirement Villages Group do?

Retirement Villages Group is a local block and property management company based in Sheffield, offering block management, sales.

Is Retirement Villages Group accredited?

Yes. Retirement Villages Group is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Retirement Villages Group operate?

Retirement Villages Group states on their website that they cover 16 UK locations across multiple regions.

Does Retirement Villages Group provide 24-hour emergency cover?

Yes. Retirement Villages Group states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Retirement Villages Group?

Submit a formal written complaint to Retirement Villages Group using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.