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Active · national · 36 yrs trading

Remus

Registered as FEXCO PROPERTY SERVICES (MANAGEMENT) LIMITED · Based in Salisbury · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks National Resident portal 24hr emergency Building insurance Building safety
2.7★
1,711 reviews
70,000
Units managed
1990
Established
At a glance
Remus is a national block management specialist based in Salisbury, managing around 70,000 units, trading 36 years (est. 1990). It is registered with The Property Ombudsman and a member of The Property Institute. It scores 2.7★ on Trustpilot from 1,711 reviews. It operates nationwide across the UK. Services include a leaseholder online portal, 24-hour emergency cover and building insurance management. It accepts Right to Manage companies and smaller blocks.

2.7★ weighted average from Trustpilot

Trustpilot
2.7★ (1,711)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

England and Wales with 10 regional offices nationwideUK-wide
As stated on their website
Also found in searches for
South East1
Reading
East of England1
Chelmsford
South West1
Salisbury

Services

Block Management

Frequently asked questions

What does Remus do?

Remus is a national block and property management company based in Salisbury, offering block management.

Is Remus accredited?

Yes. Remus is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Remus operate?

Remus operates nationwide across the UK.

How many units does Remus manage?

Remus states on their website that they manage around 70,000 units.

Does Remus have an online portal for leaseholders?

Yes. Remus offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Remus provide 24-hour emergency cover?

Yes. Remus states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Remus arrange buildings insurance?

Yes. Remus offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Remus work with Right to Manage companies?

Yes. Remus is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Remus manage smaller blocks of flats?

Yes. Remus is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Remus?

Submit a formal written complaint to Remus using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.