Rayners
2.2★ weighted average from Trustpilot
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Frequently asked questions
What does Rayners do?
Rayners is a regional block and property management company based in Bognor Regis, offering block management.
Is Rayners accredited?
Yes. Rayners is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Rayners operate?
Rayners operates across the South East.
Does Rayners work with Right to Manage companies?
Yes. Rayners is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does Rayners manage smaller blocks of flats?
Yes. Rayners is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about Rayners?
Submit a formal written complaint to Rayners using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.