Active · regional · 23 yrs registered

Preim

Registered as ENCORE ESTATE MANAGEMENT LIMITED · Based in Cambridge · Ratings and company data last checked June 2026

✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional Resident portal 24hr emergency

3.9★

27 Trustpilot reviews

2011

Established

At a glance

Preim is a regional block & property management company based in Cambridge, est. 2011. At Companies House it files larger company (full accounts) accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 3.9★ on Trustpilot from 27 reviews. They state coverage of England and Wales. Services include 24-hour emergency cover and a leaseholder online portal. It accepts Right to Manage companies.

In their words

Estate management company specializing in residential communities, shared spaces, and community assets across England and Wales.

Trustpilot

3.9★ (27)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

England and Wales

As stated on their website

Also found in searches for

East of England1

Cambridge

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Preim

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Preim do?

Preim is a regional block and property management company based in Cambridge, offering block management Additional services include 24-hour emergency cover and a leaseholder portal.

Is Preim accredited?

Yes. Preim is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Preim operate?

Preim states on their website that they cover England and Wales.

Does Preim have an online portal for leaseholders?

Yes. Preim offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Preim provide 24-hour emergency cover?

Yes. Preim states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Preim work with Right to Manage companies?

Yes. Preim is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Preim?

Submit a formal written complaint to Preim using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.