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Active · national · 15 yrs trading

Potts Gray Management Company

Registered as Potts Gray Management Company Limited · Based in South Shields · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks National
3.3★
28 reviews
2011
Established
At a glance
Potts Gray Management Company is a national block & property management company based in South Shields, trading 15 years (est. 2011). It is registered with The Property Ombudsman and a member of The Property Institute. It averages 3.3★ on Google (28 reviews). It covers North East. It accepts Right to Manage companies and smaller blocks.

3.3★ weighted average from Google

Google
3.3★ (28)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

North East
As stated on their website
Also found in searches for
North West1
South Shields
North East1
Sunderland

Services

Block Management

Frequently asked questions

What does Potts Gray Management Company do?

Potts Gray Management Company is a national block and property management company based in South Shields, offering block management.

Is Potts Gray Management Company accredited?

Yes. Potts Gray Management Company is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Potts Gray Management Company operate?

Potts Gray Management Company states on their website that they cover North East.

Does Potts Gray Management Company work with Right to Manage companies?

Yes. Potts Gray Management Company is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Potts Gray Management Company manage smaller blocks of flats?

Yes. Potts Gray Management Company is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Potts Gray Management Company?

Submit a formal written complaint to Potts Gray Management Company using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.