Active · local · 13 yrs registered

Petty Real & Wright Marshall

Registered as REAL BIG ESTATES LTD · Based in Burnley · Ratings and company data last checked June 2026
✓ TPO registered Local
4.5★
257 Google reviews
1929
Established
At a glance
Petty Real & Wright Marshall is a local block & property management company based in Burnley, est. 1929. At Companies House it files small company accounts, lists 2 directors and has 1 late filing at Companies House. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.5★ on Google (257 reviews). They state coverage of Lancashire (Burnley, Colne, Fence, Barrowford, Nelson, Barnoldswick).
In their words
Leading independent estate agents in Lancashire specialising in residential and commercial property sales and lettings across Burnley, Colne, and surrounding areas.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Lancashire (Burnley, Colne, Fence, Barrowford, Nelson, Barnoldswick)
As stated on their website
Also found in searches for

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Petty Real & Wright Marshall

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Petty Real & Wright Marshall do?

Petty Real & Wright Marshall is a local block and property management company based in Burnley, offering block management, lettings, sales, commercial.

Is Petty Real & Wright Marshall accredited?

Yes. Petty Real & Wright Marshall is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Petty Real & Wright Marshall operate?

Petty Real & Wright Marshall states on their website that they cover Lancashire (Burnley, Colne, Fence, Barrowford, Nelson, Barnoldswick).

How do I make a complaint about Petty Real & Wright Marshall?

Submit a formal written complaint to Petty Real & Wright Marshall using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.