Pensar Property Management
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Frequently asked questions
What does Pensar Property Management do?
Pensar Property Management is a regional block and property management company based in Brentwood, offering block management.
Is Pensar Property Management accredited?
Yes. Pensar Property Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Pensar Property Management operate?
Pensar Property Management states on their website that they cover Essex and surrounding areas.
Does Pensar Property Management arrange buildings insurance?
Yes. Pensar Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Pensar Property Management?
Submit a formal written complaint to Pensar Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.