Payne & Co
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Frequently asked questions
What does Payne & Co do?
Payne & Co is a local block and property management company based in Oxted, offering block management.
Is Payne & Co accredited?
Yes. Payne & Co is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Payne & Co operate?
Payne & Co operates across the South East.
How do I make a complaint about Payne & Co?
Submit a formal written complaint to Payne & Co using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.