Home›Coventry›Shortland Parsley
Active · local · 26 yrs registered

Shortland Parsley

Registered as SHORTLAND HORNE RESIDENTIAL LIMITED · Based in Coventry · Ratings and company data last checked June 2026
✓ TPO registered ✓ RICS regulated Block specialist Local Building insurance
4.0★
4 Google reviews
1892
Established
At a glance
Shortland Parsley is a local block & property management company based in Coventry, est. 1892. At Companies House it files small company accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.0★ on Google (4 reviews). They state coverage of Midlands. Services include building insurance management.
In their words
Chartered Surveyors and Property Consultants offering property and service charge management, valuations, surveys, landlord & tenant advice, and general insurance services from the Midlands.
Areas of work
Property management
Google Business Profile
4.0★ (4)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Midlands
As stated on their website
Also found in searches for
West Midlands4
BirminghamCoventrySolihullWolverhampton
East Midlands4
DerbyLeicesterNorthamptonNottingham

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Shortland Parsley

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Shortland Parsley do?

Shortland Parsley is a local block and property management company based in Coventry, offering block management Additional services include buildings insurance management.

Is Shortland Parsley accredited?

Yes. Shortland Parsley is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Shortland Parsley operate?

Shortland Parsley states on their website that they cover Midlands.

Does Shortland Parsley arrange buildings insurance?

Yes. Shortland Parsley offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Shortland Parsley?

Submit a formal written complaint to Shortland Parsley using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.