Shortland Parsley
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Frequently asked questions
What does Shortland Parsley do?
Shortland Parsley is a local block and property management company based in Coventry, offering block management.
Is Shortland Parsley accredited?
Yes. Shortland Parsley is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Shortland Parsley operate?
Shortland Parsley states on their website that they cover Midlands.
Does Shortland Parsley arrange buildings insurance?
Yes. Shortland Parsley offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about Shortland Parsley?
Submit a formal written complaint to Shortland Parsley using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.