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Active · local · 13 yrs registered

Parkfords Management

Registered as PARKFORDS MANAGEMENT LIMITED · Based in Bromley · Ratings and company data last checked June 2026
✓ TPO registered Local Resident portal 24hr emergency Building insurance Section 20 Building safety
3.8★
117 Trustpilot reviews
2013
Established
At a glance
Parkfords Management is a local block & property management company based in Bromley, trading 13 years (est. 2013). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 3.8★ on Trustpilot from 117 reviews. They state coverage of Kent and Essex. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management.
In their words
Block and estate management specialists serving residential and commercial property clients across Kent and Essex, including RMCs, RTM companies, and developers.
Trustpilot
3.8★ (117)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
FCA Appointed Representative
An FCA Appointed Representative — authorised under a principal firm to arrange insurance and related regulated activities, and held to FCA standards (ref: 1043689).

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Parkfords Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Parkfords Management do?

Parkfords Management is a local block and property management company based in Bromley, offering block management Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Parkfords Management accredited?

Yes. Parkfords Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Parkfords Management operate?

Parkfords Management states on their website that they cover Kent and Essex.

Does Parkfords Management have an online portal for leaseholders?

Yes. Parkfords Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Parkfords Management provide 24-hour emergency cover?

Yes. Parkfords Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Parkfords Management arrange buildings insurance?

Yes. Parkfords Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Parkfords Management handle Section 20 major works?

Yes. Parkfords Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Parkfords Management?

Submit a formal written complaint to Parkfords Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.