Orchard PM
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Frequently asked questions
What does Orchard PM do?
Orchard PM is a regional block and property management company based in Worthing, offering block management.
Is Orchard PM accredited?
Yes. Orchard PM is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Orchard PM operate?
Orchard PM operates across the South East.
Does Orchard PM provide 24-hour emergency cover?
Yes. Orchard PM states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Orchard PM arrange buildings insurance?
Yes. Orchard PM offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does Orchard PM handle Section 20 major works?
Yes. Orchard PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
How do I make a complaint about Orchard PM?
Submit a formal written complaint to Orchard PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.