New Era Agency
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Frequently asked questions
What does New Era Agency do?
New Era Agency is a local block and property management company based in Eastleigh, offering block management, lettings, hmo.
Is New Era Agency accredited?
Yes. New Era Agency is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does New Era Agency operate?
New Era Agency operates across the South East.
Does New Era Agency have an online portal for leaseholders?
Yes. New Era Agency offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about New Era Agency?
Submit a formal written complaint to New Era Agency using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.