Active · local · 78 yrs registered

Naylors

Registered as NAYLORS (READING) LIMITED · Based in Winchester · Ratings and company data last checked June 2026
✓ TPO registered Local
1948
Established
At a glance
Naylors is a local block & property management company based in Winchester, trading 78 years (est. 1948). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of North East: County Durham, Cumbria, Gateshead, Lincolnshire, Newcastle, North Tyneside, Northumberland, South Tyneside, Sunderland, Teesside.
In their words
North East independent commercial property consultancy offering agency, property management, facilities management, and professional surveying services.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

North East: County Durham, Cumbria, Gateshead, Lincolnshire, Newcastle, North Tyneside, Northumberland, South Tyneside, Sunderland, Teesside
As stated on their website
Also found in searches for
South East1
East of England1
Yorkshire and The Humber2
Other1

Services

Block ManagementLettingsCommercial

Services registered with TPO: Commercial Sales, Commercial Lettings, Residential Property Buying Companies, Property Surveyors and Property Professionals, Residential Leasehold Management - Option A, Property Sourcing Agent

Before you appoint Naylors

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Naylors do?

Naylors is a local block and property management company based in Winchester, offering block management, lettings, commercial.

Is Naylors accredited?

Yes. Naylors is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Naylors operate?

Naylors states on their website that they cover North East: County Durham, Cumbria, Gateshead, Lincolnshire, Newcastle, North Tyneside, Northumberland, South Tyneside, Sunderland, Teesside.

How do I make a complaint about Naylors?

Submit a formal written complaint to Naylors using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.