Home›Birmingham›Moonstone Block Management
Active · regional · 5 yrs trading

Moonstone Block Management

Registered as MOONSTONE BLOCK MANAGEMENT LIMITED · Based in Birmingham · Data last checked August 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Regional 24hr emergency
1,500
Units managed
2021
Established
At a glance
Moonstone Block Management is a regional block management specialist based in Birmingham, managing around 1,500 units, trading 5 years (est. 2021). It is registered with The Property Ombudsman and a member of The Property Institute. It has no public Google or Trustpilot rating yet. It covers West Midlands area. Services include 24-hour emergency cover. It accepts Right to Manage companies and smaller blocks.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

West Midlands area
As stated on their website
Also found in searches for
West Midlands1
Birmingham

Services

Block Management

Service terms

24/7
Emergency response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Moonstone Block Management do?

Moonstone Block Management is a regional block and property management company based in Birmingham, offering block management.

Is Moonstone Block Management accredited?

Yes. Moonstone Block Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Moonstone Block Management operate?

Moonstone Block Management states on their website that they cover West Midlands area.

How many units does Moonstone Block Management manage?

Moonstone Block Management states on their website that they manage around 1,500 units.

Does Moonstone Block Management provide 24-hour emergency cover?

Yes. Moonstone Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Moonstone Block Management work with Right to Manage companies?

Yes. Moonstone Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Moonstone Block Management manage smaller blocks of flats?

Yes. Moonstone Block Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Moonstone Block Management?

Submit a formal written complaint to Moonstone Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.