Active · regional · 22 yrs registered

MCS

Registered as MANAGEMENT COMPANY SERVICES LIMITED · Based in Hertford · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional
2004
Established
At a glance
MCS is a regional block & property management company based in Hertford, trading 22 years (est. 2004). At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It has no public Google or Trustpilot rating yet. It operates in the East of England. It accepts Right to Manage companies.
In their words
MCS is your partner to ensuring your Management Company or Residents Association performs all of its statutory obligations together with ensuring your development is kept in a way that residents want to see it and others admire.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

MCS has a presence in 1 area.
East of England1

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint MCS

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does MCS do?

MCS is a regional block and property management company based in Hertford, offering block management.

Is MCS accredited?

Yes. MCS is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does MCS operate?

MCS operates across the East of England.

Does MCS work with Right to Manage companies?

Yes. MCS is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about MCS?

Submit a formal written complaint to MCS using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.