MCS
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Frequently asked questions
What does MCS do?
MCS is a regional block and property management company based in Hertford, offering block management.
Is MCS accredited?
Yes. MCS is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does MCS operate?
MCS operates across the East of England.
Does MCS work with Right to Manage companies?
Yes. MCS is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about MCS?
Submit a formal written complaint to MCS using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.