Matthews Benjamin Lettings
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Frequently asked questions
What does Matthews Benjamin Lettings do?
Matthews Benjamin Lettings is a local block and property management company based in Windermere, offering block management, lettings, sales, commercial.
Is Matthews Benjamin Lettings accredited?
Yes. Matthews Benjamin Lettings is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Matthews Benjamin Lettings operate?
Matthews Benjamin Lettings states on their website that they cover Lake District, North Lancashire, Cumbria; offices in Ambleside, Windermere, Kendal, Lancaster.
How do I make a complaint about Matthews Benjamin Lettings?
Submit a formal written complaint to Matthews Benjamin Lettings using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.