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Active · local · 8 yrs registered

Matthews Benjamin Lettings

Registered as MATTHEWS BENJAMIN LETTINGS LTD · Based in Windermere · Ratings and company data last checked June 2026
✓ TPO registered Local
4.8★
57 Google reviews
2018
Established
At a glance
Matthews Benjamin Lettings is a local block & property management company based in Windermere, trading 8 years (est. 2018). At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.8★ on Google (57 reviews). They state coverage of Lake District, North Lancashire, Cumbria; offices in Ambleside, Windermere, Kendal, Lancaster.
In their words
Estate agent handling residential and commercial property sales, lettings, and valuations across the Lake District and North Lancashire.
Google Business Profile
4.8★ (57)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Lake District, North Lancashire, Cumbria; offices in Ambleside, Windermere, Kendal, Lancaster
As stated on their website
Also found in searches for
North West15
AccringtonBarrow-in-FurnessBlackburnBlackpoolBurnleyCarlisleCarnforthChorleyDarwenKeswickLancasterPadihamPrestonThornton-CleveleysWindermere
Other3
KendalLeylandLytham St Annes

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Matthews Benjamin Lettings

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Matthews Benjamin Lettings do?

Matthews Benjamin Lettings is a local block and property management company based in Windermere, offering block management, lettings, sales, commercial.

Is Matthews Benjamin Lettings accredited?

Yes. Matthews Benjamin Lettings is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Matthews Benjamin Lettings operate?

Matthews Benjamin Lettings states on their website that they cover Lake District, North Lancashire, Cumbria; offices in Ambleside, Windermere, Kendal, Lancaster.

How do I make a complaint about Matthews Benjamin Lettings?

Submit a formal written complaint to Matthews Benjamin Lettings using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.